Privacy Policy
Thank you for visiting taiwosotikare.com. We respect your right to privacy and are committed to safeguarding the personal information you entrust to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with our obligations under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are committed to transparency, security, and providing individuals with meaningful control over their personal information.
1. Commitment to Privacy and Data Protection
At taiwosotikare.com, we recognize the importance of privacy in the digital age. We handle all personal data in a responsible, lawful, and ethical manner. Our privacy-centered approach ensures that your data is collected and used only for specified, explicit purposes, with appropriate security measures in place to protect it.
2. Scope of Policy and Data Controller
This Privacy Policy applies to all visitors, users, and others who interact with our website, https://taiwosotikare.com (“Website”). Unless otherwise stated, taiwosotikare.com acts as the data controller for all personal data collected through this Website. If you have any questions or requests concerning your data, you may contact us at [email protected].
3. Categories of Data Processed
We may process the following categories of personal data:
a. Usage Data
Information about how you use and interact with our website, including IP address, browser type, time zone setting, geolocation data, referring URL, length of visit, and page interactions.
b. Account Data
Information you provide when creating an account or signing up for our services, including your full name, billing address, shipping address, email address, and phone number.
c. Profile Data
Preferences, order history, browsing activity on our site, saved items, user-generated content, and behavioral patterns associated with your profile.
d. Communication Data
Your communication with us, including enquiries submitted via contact forms, email communications, customer service queries, and follow-up correspondence.
e. Technical Data
Details about the device and IT environment you use to access our services, including device type, operating system, internet service provider, screen resolution, system settings, and language preferences.
f. Transaction Data
Details of purchases and transactions made on the Website, including payment method (never full card details), billing/shipping data, transaction amount, currency, and order details.
g. Preference Data
Your preferences related to marketing communications, topics of interest, advertising opt-ins and opt-outs, and survey or feedback responses.
4. Legal Bases for Processing
We rely on the following legal grounds to collect and process your personal data under GDPR:
– Consent: Where we ask for your active permission for specific data collection, such as marketing subscriptions.
– Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into such a contract.
– Legal Obligation: To comply with legal or regulatory requirements.
– Legitimate Interests: For purposes such as improving our website performance, maintaining security, and understanding user behavior, provided such interests are not overridden by your fundamental rights and freedoms.
5. Your Rights
Subject to relevant laws, you have the following rights regarding your personal data:
– Right to Access: You can request a copy of the personal data we hold about you.
– Right to Rectification: You can request correction of inaccurate or incomplete data.
– Right to Erasure: You may request that we delete your personal data where there is no valid reason for us to continue processing it.
– Right to Restriction: You can request the restriction of processing your personal data under certain circumstances.
– Right to Data Portability: You can request that your data be provided to you in a structured, commonly used, and machine-readable format to transfer it to another controller.
To exercise any of the above rights, please email us at [email protected]. We may require appropriate verification of your identity before processing your request.
6. Security Measures
We maintain appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to:
– TLS/SSL encryption of data in transit.
– Controlled access to data based on role and necessity.
– Regular system backups and disaster recovery procedures.
– Staff privacy training and access control audits.
While we implement stringent protections, no system can be guaranteed 100% secure. We encourage you to use secure passwords and be aware of potential phishing attempts.
7. International Transfers
Where we need to transfer your personal data outside your jurisdiction (including transfers from the EU to countries outside the European Economic Area), we do so in accordance with standard contractual clauses or use other transfer mechanisms authorized under GDPR. Regional privacy laws are respected, and we work only with third-party service providers who demonstrate robust privacy commitments.
8. Data Retention
We retain personal data only for as long as is necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. In general, our retention periods include:
– Usage and Technical Data: 12-24 months.
– Account and Profile Data: As long as the account is active plus 6 years post-termination.
– Transaction Data: Retained for 7 years for accounting/audit purposes.
– Communication Data: Retained up to 3 years or as required to resolve or document support interactions.
9. Cookie Policy
We use cookies to enhance and personalize your browsing experience. Cookies collected through your use of taiwosotikare.com may include:
– Essential Cookies: Required for the operation of our website.
– Functional Cookies: Enable website customization and memory of past preferences.
– Analytics Cookies: Help us analyze how users interact with our website and services.
– Performance Cookies: Improve system performance, speed, and usability.
None of our cookies are used to serve behaviorally targeted advertising, and we do not sell personal information.
10. Cookie Management and Compliance
Upon first visit to taiwosotikare.com, and at regular intervals thereafter, you are prompted to manage your cookie preferences. You may accept or reject non-essential cookies and can modify your preferences at any time through browser settings or our on-site cookie management tool. This compliance framework adheres to GDPR consent requirements and relevant CCPA disclosures.
11. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from minors without verified parental consent. If you believe a child has provided their information without appropriate consent, please contact us at [email protected] so we can take appropriate steps to delete the data.
12. Policy Updates and Notifications
We may update this Privacy Policy to reflect changes in legal, technical, or operational requirements. Users are encouraged to review this page periodically. Where any material changes are made that impact your rights, we will provide prominent notice through the Website and, where appropriate, request renewed consent.
13. Contact Us
If you have any questions about this Privacy Policy or your personal data, please get in touch with us at:
Email: [email protected]
Website: https://taiwosotikare.com
We are committed to full compliance with all applicable privacy regulations, including the GDPR and CCPA. If you have any concerns about your data or our processing practices, you are encouraged to contact us immediately at the email provided above.